Revealed: how high street banks have been shortchanging savers for years

Which? analysis of three years' worth of savings rates has laid bare the raw deal savers have been getting from high street banks, compared with other providers. 

Here we reveal which savings providers have offered the most and least competitive rates over the past three years.

Providers slow to pass on base rate increases

Our rate analysis covers a hectic period for savers, which began with the Bank of England (BoE) cutting the base rate to an all-time low of 0.1% in March 2020 – the start of the Covid-19 pandemic. This was designed to support the economy through a period of extreme market turmoil.

While the base rate increased by 1.25 percentage points between 1 December 2022 and 1 May 2023, the market average instant-access rate rose by just 0.63 percentage points, according to Moneyfacts.

Big banks lag behind

Looking at instant-access accounts over the past three years, Premier League sponsor Barclays put in a relegation-worthy performance, coming joint-bottom in our table. 

The bank’s 'Everyday Saver' account paid an average of just 0.1% between January 2020 and March 2023. This was matched by Lloyds Bank's 'Easy Saver' and Hodge Bank's 'No Notice' account.

Lloyds also features in the bottom three for instant-access Isas – its Cash Isa Saver averaged just 0.13% during the period we looked at. 

Bottom of the pile in this category were Danish-multinational Danske Bank and Nationwide. Both their instant-access Isas paid an average of just 0.08%.

Familiar names also appear at the wrong end of the table in other account categories. For example, Halifax came last for five-year fixed savings accounts (averaging 0.57%), while Royal Bank of Scotland came second last for one-year fixed Isa accounts (0.62%).

Most and least competitive providers for instant-access savings accounts

Provider Months product was available (Jan 2020-Mar 2023) Average rate Jan 2020-Mar 2023 (%)
Zopa 12 1.76
Al Rayan Bank 21 1.44
Brown Shipley 15 1.32
Cynergy Bank 15 1.23
JN Bank 15 1.21
Ford Money 16 1.16
Marcus by Goldman Sachs� 30 1.08
Investec Bank plc 31 1.06
SAGA 38 0.98
Shawbrook Bank 38 0.97
Atom Bank 29 0.97
RCI Bank UK 37 0.91
Yorkshire Building Society 38 0.9
Kent Reliance 37 0.88
Tandem Bank 36 0.87
Charter Savings Bank 35 0.87
Hampshire Trust Bank 24 0.85
Plum 23 0.84
Tesco Bank 38 0.81
Aldermore 36 0.8
Scottish BS 30 0.8
National Savings & Investments 38 0.8
Coventry BS 38 0.75
Principality BS 38 0.73
Leeds BS 38 0.73
Family Building Society 38 0.71
Saffron BS 38 0.7
Loughborough BS 15 0.68
Paragon Bank 38 0.68
UBL UK 15 0.67
Skipton BS 38 0.65
Post Office Money� 38 0.62
Teachers BS 38 0.61
Sainsbury's Bank 23 0.6
Beverley BS 35 0.59
OakNorth Bank 38 0.56
AA 38 0.56
Buckinghamshire BS 38 0.55
Ecology Building Society 38 0.55
Newcastle BS 38 0.54
West Brom BS 38 0.53
Harpenden BS 38 0.52
State Bank of India 38 0.51
Bath BS 13 0.5
Cambridge BS 38 0.45
Penrith BS 38 0.44
Stafford Railway BS 38 0.44
Furness BS 38 0.43
Beehive Money 27 0.42
Punjab National Bank 26 0.4
Punjab National Bank (International) Limited 12 0.4
ICICI Bank UK 38 0.39
Union Bank of India (UK) Ltd 38 0.38
Santander 38 0.34
Triodos Bank 38 0.32
Chorley Building Society 38 0.3
Tipton & Coseley BS 38 0.29
Dudley BS 38 0.29
smile 38 0.28
The Co-operative Bank 38 0.28
Manchester BS 32 0.28
Darlington BS 38 0.28
Nottingham BS 38 0.27
Hanley Economic BS 38 0.27
Clydesdale Bank 19 0.25
Virgin Money 38 0.25
Yorkshire Bank 19 0.25
Metro Bank 38 0.24
The Melton BS 27 0.22
Bank and Clients 12 0.19
Leek United BS 34 0.19
Reliance Bank 35 0.19
TSB 38 0.16
HSBC 38 0.14
Birmingham Midshires 13 0.13
Nationwide BS 38 0.13
M&S Bank 38 0.13
Halifax 38 0.12
Ulster Bank 38 0.12
Bank of Ireland UK 38 0.12
Danske Bank 38 0.12
Scottish Widows Bank 38 0.11
AIB 38 0.11
Allied Irish Bank (GB) 38 0.11
Bank of Scotland 38 0.11
Lloyds Bank 38 0.1
Hodge Bank 29 0.1
Barclays Bank 38 0.1

Challenger banks take up the gauntlet

Challenger banks and building societies beat the big high street banks for every type of savings account in our analysis, except five-year fixed-rate Isas. This was only because no high street bank offered a qualifying five-year Isa during the period we looked at.

The gap was particularly stark for instant-access savings accounts. Challenger banks paid an average rate of 0.57% over the three-year period, while building societies paid 0.42%. High street banks, on the other hand, averaged a paltry 0.16%.

High street banks’ rates eclipsed by challengers

Lesser-known providers topped the table in several savings account categories, with some repeatedly appearing in the top three. 

For Isas, Castle Trust Bank and Secure Trust Bank both offered highly competitive rates. Castle Trust came second for one-year fixed-rate Isas (averaging 1.92%) and third for five-year fixed-rate Isas (2.26%). Secure Trust was in third place for one-year Isas (1.88%) and second for five-year Isas (2.37%).

Looking at rates today, you could earn £312 more over a year (£382 vs £70) on a £10,000 deposit by putting your money in the market-leading instant-access account (offered by Chip), compared with Barclays’ Everyday Saver.

Can you trust challenger banks?

Banks have to pass very stringent checks before they’re granted a banking licence in the UK.

How to maximise your returns

To take advantage of the best rates on the market, you typically have to commit to managing your savings online or via an app.

Many of the top challenger accounts in our research were online-only, including those from Brown Shipley and Castle Trust (but Brown Shipley did offer phone and postal access on some accounts).

Overall, we found that accounts without branch access paid better rates, on average, than accounts with branch access across almost all savings categories.

The average rate for instant-access savings accounts without branch access over the three-year period we looked at was almost twice that for accounts with branch access (0.64% vs 0.35%). 

There was also a sizeable gap between one-year fixed savings accounts (1.41% vs 1.08%). 

Accounts with branch access tend to pay lower rates

Isas vs savings accounts

Our analysis also confirms that you’re often better off with an ordinary savings account than with an Isa. Non-Isas outperformed Isas for one-year fixed-rate accounts (1.29% vs 1.13%) and five-year fixed-rate accounts (1.83% vs 1.68%).

However, Isas won out for instant-access accounts (0.57% vs 0.45%). This remains the case – the average instant-access Isa paid 2.26% in May, compared with 2.06% for instant-access accounts.

However you decide to squirrel away your money, keep a close eye on rates – and don’t be afraid to move your money to a provider offering a better return, even if you haven’t heard of it before.



source https://www.which.co.uk/news/article/revealed-how-high-street-banks-have-been-shortchanging-savers-for-years-aj4QX4x1Vf12
Post a Comment (0)
Previous Post Next Post