The findings come as turbulence in the mortgage market looks poised to carry over into the festive period and new year. In such a volatile time, it's key to know what rate you're on - and whether you could save money by looking elsewhere.
Here, we delve into our survey's results and offer advice on what to do if you want to switch mortgage deals.
What interest rate are mortgage holders on?
The most common answer was between 2% and 2.99% - almost one in four respondents (22%) gave this answer - and 3% to 3.99% was the second-most selected (18%).
This suggests a large swathe of mortgage holders are still on relatively low fixed mortgage rates, which are yet to expire. When they do expire, they will face the harsh reality of having to remortgage onto a much higher rate.
Find out more:One in 10 don't know their mortgage rate
Alarmingly, our survey results show that 11% of mortgage-holders don't know what rate they're currently paying.
Not knowing the rate you're being charged could have serious repercussions. From thousands more paid in interest, to missed payments and lost financial opportunities, the costs of not knowing your rate can be big.
What to do if you don't know your rate
If you're on an SVR, it would make sense to switch as you're unlikely to face a penalty.
The average SVR is now 8.18%, well above the average two-year fix (6.38%), five-year fix (5.93%) and two-year tracker (6.2%), according to Moneyfacts data.
Someone with a £200,000 mortgage with 25 years remaining would have a monthly bill of £1,568 on the average SVR, while the average five-year fix would cost £1,280 a month - a £288 saving.
Find out more:How to get the best deal when remortgaging
For those who are coming up to remortgaging, there are simple steps you can take to get ahead of the game and ensure you get a good deal.
Start your research early
Your lender should get in touch with the best rates it can offer you before the end of your fixed term, but there's no need to wait. You can lock in a new deal six months before the end of your current one, so shop around for the best deals well in advance.
After locking in a deal, you can request a better one from the lender at any point before it starts.
Don't rule out staying with your current bank
In some cases, the best rate will be available from a different lender, but it's still worth speaking to your current bank before signing up elsewhere.
Staying with your lender will be quicker and easier than switching to a new one, so consider your options before taking the leap.
Look at the total cost of the deal
Consider using a broker
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