Is your bank short-changing you?

Savers are still getting let down by high street banks, according to our analysis.

The major high street banks in particular continue to short-change savers with paltry rates, seemingly undeterred by repeated warnings from MPs and the Financial Conduct Authority (FCA).

Below, we detail our findings and explore how rates have changed over the past six months.

Mind the savings gap

The overall picture for the savings market in 2024 has been largely one of stagnation – instant-access rates averaged 3.15% in January and edged down to 3.12% in June.

However, if we take a closer look, we can see that the main high street banks have performed worse than their building society and challenger bank competitors. 

In January, the major banking brands paid an average of just 1.9% on their instant-access accounts, while building societies were averaging 2.9% and challenger banks 3.3%. 

By June, average rates across the major banks had dropped to 1.6%, while average rates across building societies and challenger banks were unchanged.

Big banks uncompetitive over the long term

As part of our latest research, we also ranked every provider's best instant-access rate against one another each day between 1 January and 3 June. 

For every day during this period we can see the performance of every bank and building society in the UK and compare them against each other. This gives us a much better understanding of how each provider has performed across this period, as opposed to simply taking a one-day snapshot view.

Our results found most of the major banks languishing in the bottom regions of the market for the entirety of the period we analysed. 

For example, Lloyds Bank had an average rank of 90 out of a field size of 92 – the worst of any of the major banks. Its Easy Saver account paid just 1.4% across the entire period in question.

Instant-access accounts for many other leading brands didn't do much better. Halifax's average rank was 86, Barclays averaged 84, Santander 82, Co-operative Bank 80 and HSBC 76.

Find out more: 

Instant-access bank rankings between January 1 and June 3 

Provider Average rank across period Days account was available during this period
Ulster Bank 1 19
Cynergy Bank 2.3 155
Close Brothers Savings 2.6 115
Charter Savings Bank 3.6 148
Kent Reliance 3.7 146
Leeds BS 5.2 155
Hampshire Trust Bank 6.9 120
Harpenden BS 8 155
Oxbury Bank 9.7 155
Wealthify 10.3 111
Saffron BS 11.3 155
Shawbrook Bank 11.3 155
Yorkshire Building Society 11.3 155
Secure Trust Bank 11.3 139
Tesco Bank 12.9 155
Post Office Money 13.7 155
QIB (UK) 14.4 31
RCI Bank UK 14.6 155
Marcus by Goldman Sachs 18.2 155
SAGA 18.2 155
UBL UK 19.4 155
Ford Money 20.3 155
Kroo Bank Ltd 20.6 155
Investec Bank plc 21.6 155
Family Building Society 23.1 155
Brown Shipley 23.5 155
LHV Bank 24.5 155
Tandem Bank 24.5 155
GB Bank 27.7 155
Aldermore 28.7 155
Teachers BS 28.7 155
cahoot 28.8 155
Furness BS 28.8 155
Plum 29.2 155
Sainsbury's Bank 30.8 155
Zopa 32 155
OakNorth Bank 34.5 155
Dudley BS 34.6 155
iFAST Global Bank 34.6 155
Atom Bank 36.4 155
Al Rayan Bank 37.4 155
Penrith BS 37.6 155
Bath BS 39 6
Marsden BS 39.7 155
Scottish BS 39.7 155
Skipton BS 41.7 155
National Savings & Investments 43.7 155
JN Bank 43.8 93
Monmouthshire BS 45.8 155
Principality BS 45.8 155
Ecology Building Society 47.7 155
Coventry BS 47.8 155
Newbury BS 48.8 155
The Stafford BS 49.5 95
Stafford Railway BS 50.3 60
Beverley BS 51.4 155
Triodos Bank 51.4 155
Newcastle BS 53.4 155
Cambridge BS 54.4 155
Tipton & Coseley BS 54.4 155
Beehive Money 55.7 129
Leek Building Society 56.4 155
Progressive BS 56.7 62
West Brom BS 57.4 155
Buckinghamshire BS 58.8 155
ICICI Bank UK 58.8 155
Paragon Bank 59.6 155
Danske Bank 60.9 155
Nottingham BS 60.9 155
Chorley Building Society 63.7 155
Hinckley & Rugby BS 64.7 155
Nationwide BS 65.7 155
AIB (NI) 67 116
Allied Irish Bank (GB) 67.3 155
Earl Shilton BS 67.5 155
Metro Bank 67.5 155
AIB 68.4 39
Darlington BS 69.3 155
Reliance Bank 70.3 155
Loughborough BS 72.1 155
Market Harborough BS 72.1 155
Virgin Money 72.1 155
AA 72.2 71
HSBC 76.1 155
M&S Bank 76.1 155
Hanley Economic BS 78.1 155
State Bank of India 78.1 155
smile 80.1 155
The Co-operative Bank 80.1 155
Bank of Ireland UK 80.7 155
Santander 82.1 155
Barclays Bank 84 155
Bank of Scotland 85.7 155
Halifax 85.7 155
Melton BS 85.7 155
TSB 85.7 155
Lloyds Bank 89.7 155
Union Bank of India (UK) Ltd 90.7 155
Punjab National Bank (International) Limited 91.7 155

Elusive exclusive rates

Despite the overall disappointing rates, there were instances of table-topping rates on the high street. Ulster Bank Loyalty Saver currently offers 5.2% (subject to holding a qualifying current account), while Santander briefly offered 5.2% earlier this year.

You’d need to be lucky with your timing – or prepared to switch your current account – to access exclusive savings rates. You may get a better rate if you’ve been a customer for several years, if you’re willing to open other types of accounts, or if you’re happy to leave your money untouched.

For example, Nationwide offers an 18-month fixed account paying 5.5%, but only if you’re a customer who had a mortgage, savings or current account with it on 22 May – and still have one. Barclays Blue Rewards Saver account pays 3.5%, but only for its Blue Rewards members or Premier Banking customers. A lower rate is paid if withdrawals are made.

Find out more: 

More cuts around the corner

Although the BoE held rates steady at the most recent meeting of the Bank's Monetary Policy Committee (MPC), two committee members broke rank to vote for a rate cut.

It’s telling that the best savings rates on the market are offered on shorter-term fixed accounts rather than long-term fixes – providers are reluctant to give savers the opportunity to lock in high rates when a BoE rate cut may be imminent.

You can also expect to see cuts to instant-access rates when the BoE does slash the base rate. Previous Which? analysis found that banks are quick to pass such rate cuts along to their customers.

Find out more: 

What can savers do?

When we put our findings about the big banks’ poor rates to the FCA, it told us: ‘We are continuing to look closely at the value firms provide to their customers.

‘Since we launched our cash savings action plan last year, we have seen a more competitive savings market. The latest data shows there were 171 easy-access products offering 4% interest or more.

‘We encourage savers to shop around for the best deals.’

Similarly, figures from the BoE show that 13% of our savings are in accounts paying no interest at all. Regularly shopping around for the top rates is the best way to ensure your money is working for you. 

And by voting with your wallet, you send a message to the banks that you refuse to put up with miserable rates.

How to get a top instant-access rate

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source https://www.which.co.uk/news/article/is-your-bank-short-changing-you-aa6uP5z7opck
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