This is because Microsoft has added AI-powered features like Copilot and Designer to its subscription plans, automatically raising costs for users with auto-renew enabled.
But don’t worry - there’s a way you can avoid the price hike. Here’s everything you need to know.
Want to access files and create new documents without spending? SeeMicrosoft 365 price rises explained
At the start of 2025, Microsoft raised the prices of its Personal and Family subscriptions by 42% and 31%, respectively. These new prices applied to renewals from 16 January 2025 onwards and new subscribers are already paying the updated rates.
Here’s a breakdown of the changes:
Why the price hike?
Microsoft says these price increases are largely down to the inclusion of new AI features, including:
Copilot DesignerHow to save with Microsoft 365 Classic

If you are an existing subscriber and don't need Copilot and Microsoft Designer, you can revert back to a 'Classic' plan, which offers the same services for the old price, but without the new AI features. Microsoft is offering this downgrade option for the next year. To switch:
Subscriptions > Manage'Cancel Subscription'. choose a Classic Personal or Classic Family planYour plan will switch automatically or on your next billing date.
What if my subscription has automatically renewed?
If your Microsoft 365 subscription has automatically renewed and you’ve paid the higher price, you can still take action:
Request a Partial Refund:Full Refund Within 30 Days:within 30 days of payment one time per Microsoft account, per subscription product.You can check your renewal status on the Microsoft website:
Subscriptions > ManageonoffNews, deals and stuff the manuals don't tell you.More ways to save on Microsoft 365
See if you can get a discount through your workplace Get online and mobile versions of Microsoft Office for free Downgrade to a Basic plan Students and teachers can get some software for freeJoin Which? Tech support
Which? Tech Support can help you keep on top of your home tech. Our experts explain things clearly so you can resolve issues and feel more confident using your devices.
Get unlimited 1-2-1 expert support:
By remote fix By phoneBy emailIn printsource https://www.which.co.uk/news/article/how-to-avoid-microsoft-365-price-rises-aGNYY5O92as9