Look no further. We quizzed thousands of shoppers on the top places to buy everything from paint brushes to power tools to bring you the definitive guide on the best DIY, decorating, homeware and furniture shops.
We heard about everything from tricky-to-navigate stores and dodgy deliveries to knowledgeable staff advising on specific projects.
So whether you’re hanging up a few shelves or embarking on a major DIY project, our research has found the shops with unbeatable products, the best value and most helpful customer service - read on to find out more.
Which are the best DIY and furniture shops?
You can check out the highest-scoring retailers from our survey in the table. Use the drop-down button to flip between our DIY and decorating and furniture and homeware results. Links take you to the retailer's website.
Find out more:Screwfix tops the DIY and decorating table
Its returns policies passed our checks with flying colours, so it’s a Which? Recommended Provider (WRP).
One customer said: ‘I love shopping there. Fantastic customer service, great range of products, excellent prices and speedy delivery on click and collect.’
We think the wording of its policies could lead customers to wrongly believe they can't return items bought online if they've been opened and inspected. We also think the wording could lead customers to believe they have fewer rights than they do in relation to faulty goods, particularly more than 30 days after purchase – we’ve written to Toolstation asking it to make changes.
Find out more:John Lewis is best for furniture and homeware
It got top marks from shoppers for the quality of its products, range and availability of stock and its customer service - all this and it gets five stars for value for money as well. We’ve awarded it a WRP.
One customer said: 'Good products, good range, good shop interior, good staff, good experience, good warranty and returns policy. Overall, one of the very best stores in UK.'
Find out more:
Which stores came bottom?
The table reveals the retailers that received the lowest customer scores in our survey. Again, you can flip between results for DIY and decorating vs furniture and homeware retailers using the dropdown.
undefinedOne customer said: ‘Products not of high quality – cheap purchase – had to throw away after use.’
Another remarked that the product they bought was fine, but it was often a matter of chance whether an item was available.
One customer said Primark 'really needs to tidy up its store as there are always clothes all over the floor that people have just thrown there and staff have not picked them up.' Another added: 'There are almost no sales staff to help.'
Find out more:source https://www.which.co.uk/news/article/revealed-best-stores-for-furniture-and-diy-supplies-ad9pp2a8l78M