Revealed: the cars with unacceptably high fault rates

Our unique reliability data shows you can't necessarily rely on cars from premium brands being more dependable.

Every year, we ask thousands of UK car owners about their experiences with their car, including any faults they’ve had in the past 12 months. 

In our latest survey*, we heard from 50,323 drivers about the 59,921 cars they owned. Using this data, we've identified several cars with above-average instances of specific faults.

And while some faults are more serious than others, the eight cars we've selected were affected by certain faults far more than other models of similar ages, yet the vast majority of owners who reported these faults also told us that the fault wasn't fixed through a manufacturer recall.

Looking for a car that won't let you down? See our guide to the 

Alpine A110 (2018-)

Alpine A110undefinedundefined

Currently Alpine’s only model, the A110 sports car is blighted by several faults, according to our latest survey. More than one in three owners reported serious fuel system component faults. Owners told us their cars broke down, failed to start or reported that the car was unsafe to drive. Even more concerning is that this fault affected seven times more cars than is typical for cars aged 0-4 years.

Slightly less serious cooling system component faults were also reported, with broken down cars and vehicles that were unsafe to drive occurring in half of all cases of this fault. The exhaust and emission component faults were relatively minor, though: a quarter of instances of this fault left the car drivable but unsafe, according to owners.

Alpine's response

‘All Renault Group brands are committed to customer satisfaction as a top priority. As a part of its quality policy, Renault Group deploys Recall or Service Campaigns as often as necessary to ensure customers complete peace of mind with their vehicle.

‘In regards to fuel system faults, we confirm that a service campaign was implemented in December 2023, with more than 50% of cars now rectified. Anyone seeking assistance should contact their local Alpine Centre.’

Discover the 

What are your rights if you have a faulty car?

If a new or second-hand car you bought develops a fault, you could get it repaired or replaced at no further cost to you by whoever sold it to you. Alternatively, you might be able to get your money back.

Tell us about your car

Your feedback helps shape our car reviews and lets us push manufacturers to fix faulty cars.



source https://www.which.co.uk/news/article/the-cars-with-unacceptably-high-fault-rates-aJpDJ7b3LRXq
Post a Comment (0)
Previous Post Next Post