Our annual survey has ranked Ryanair as the worst-performing short-haul airline.
source https://www.which.co.uk/news/article/should-we-stop-using-the-term-low-cost-airlines-avrzn9b5U61D
In this episode of Which? Shorts, we reveal the results of our research, thanks to thousands of travellers giving their feedback on 23 carriers based on the booking process, customer service, value for money and more.
Plus, we compare how low-cost airlines could cost more than you'd first expect once you've paid for any optional extras that other providers include in the headline price.
How to listen to podcasts from Which?
We bring you new episodes of Which? Money each Friday, and Which? Shorts every Wednesday. We also release special podcasts throughout the year.
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source https://www.which.co.uk/news/article/should-we-stop-using-the-term-low-cost-airlines-avrzn9b5U61D